Service Delivery Policy

Last updated: 15 November 2026

Fully Digital

Everything we provide is delivered online: a link to the system or site, a login, or the project files. We do not ship anything ourselves.

Subscriptions

A subscription is activated within one business day of confirmed payment, and the login link is sent to your email.

Custom Projects

Delivered in milestones on the schedule written in the contract; you follow progress step by step in the client portal.

Hardware

If you order devices, the partner supplier ships them directly to your address. Delivery time depends on the supplier, and we tell you before you order.

Technical Support

Support is by email and WhatsApp, Sunday to Thursday. Ordinary requests are answered within one business day; issues that stop your work within hours.

8. Contact

For any question about these terms, please reach us through the contact form on the homepage or at info@qtanfeeth.com.